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Frequently Asked Questions

  • Are there menu options for those with allergies or other concerns?
    Are there menu options for those with allergies or other concerns?

    When you place your reservation, please let us know about any dietary restrictions or concerns you have. We are happy to substitute ingredients or make other suggestions.

    Food Allergy & Dietary Needs Guide for Guests‎
    At The Ritz-Carlton Nikko, we take food allergies and dietary requirements seriously and we strive to accommodate our guest’s needs for a safe and enjoyable dining experience.

    • Please highlight any food allergies or dietary requirements to our associates in advance.
    • We will endeavor to meet your needs however this may not be possible should you have multiple dietary requirements or if we receive your request on the day you visit us.
    • Additionally, the information regarding our menu items and/or the ingredients that we use at The Ritz-Carlton, Nikko are provided by our producers and vendors.
    • Whilst every care is taken with your meal, we cannot guarantee a 100% allergen-free environment at our hotel as the kitchens, washing facilities, crockery and cutlery are used for both the regular menu dishes and the special dietary dishes.

    Please kindly make a decision using your standards. Thank you.